Data Protection Policy

Casinony Privacy Policy — Your data, your control

This page explains, in plain language, how the information you provide to Casinony is stored, where it is used, and how it is kept secure.

Last Updated: January 2026

🔒 SSL encryption 256-Bit Protection
🚫 Data is never sold Not with third parties
👁️ Transparent use No hidden practices
✏️ Your Rights Edit/Delete data

Our commitment to data protection

Casinony places the highest importance on your privacy — these six principles guide everything we do

🛡️
Highest Level of Security

All data stored on Casinony's servers is protected with AES-256 encryption. SSL/TLS protocols are used for all network transmissions — ensuring no one can intercept your information in transit.

🎯
Purpose-based collection

Casinony only collects information that is genuinely necessary to provide its services. No excessive data is requested, and the reason for collection is always clearly stated.

🚫
Sale to Third Parties Is Prohibited

Your name, phone number, email, and financial details are never sold to advertisers or third parties. Casinony has never broken this commitment.

⏱️
Time-Limited Retention

After account closure, financial data is retained for up to 5 years (as required by law). All other data is securely deleted within 3 years.

🔑
Access Control

Only authorized staff can access data, and only as required for their specific role. Every access is logged and regularly audited.

📣
Advance notice of changes

If any significant changes are made to the Privacy Policy, Casinony will notify members in advance by email or in-app notification.

1

What types of data we collect

Various types of data are collected when you open an account or use Casinony's services. These fall into two main categories — information you provide directly, and information collected automatically.

Data type Example Requirements
Identity information Full name, date of birth, national ID Mandatory
Contact Information Mobile number, email Mandatory
Financial information BKash/Nagad number, bank details For Payments
Usage data Login time, game history Automatic
Device Information IP address, browser type Automatic
2

How Information Is Collected

Casinony collects information in several ways. There are three main methods:

  • Directly collected: Information you provide yourself during registration, KYC verification, payment forms, or when contacting support.
  • Automatically collected: Information is collected automatically via cookies and tracking tools while you use the website or app.
  • From third parties: Verified information may be received from Payment Providers or KYC service providers.
Good to know: The purpose of any data collection is clearly stated upfront. Optional data is never collected without your consent.
3

Why and how your data is used

Casinony uses your information only for the following purposes — it is never used for anything beyond these:

  • To create and manage your account.
  • To process deposits and withdrawals.
  • To verify your age and identity (KYC).
  • To prevent fraud and money laundering.
  • To suggest games and offers tailored to your preferences (you can turn this off at any time).
  • To improve platform functionality and security.
  • To meet legal obligations.

Your data is never used for advertising or for Casinony's own commercial interests.

4

Who Your Data Is Shared With

Casinony does not sell your data. However, limited information may be shared with trusted partners as necessary to deliver our services:

Payment Provider
Only the financial information necessary to complete a transaction is shared.
KYC / Identity Verification Services
Your identity is verified securely to confirm authenticity.
Legal authorities
Information may be disclosed in response to a court order or a lawful request from a government authority.
Game Provider
Transaction data related to specific games may be shared with the relevant game provider.
Your data is never shared with any third party beyond the purposes stated above — not for advertising, research, or sale.
5

Cookies & tracking technologies

Casinony uses cookies and similar technologies on its website and app to help improve your experience.

  • Essential cookies: Used to maintain login state and session information. These cannot be disabled.
  • Functional Cookies: Used to remember your preferred language or layout.
  • Analytics Cookies: To understand which pages are visited most. No individuals are identified.

Non-essential cookies can be disabled at any time through your browser settings. However, some features may be limited as a result.

6

Your data rights

Casinony believes you should have full control over your own data. You have the following rights:

👁️
Right to Access Your Data
You can request to know what information Casinony holds about you. Contact support and it will be provided within 30 days.
✏️
Right to correct your data
If any of your information is incorrect, you can request a correction. Many details can be updated directly through your account settings.
🗑️
Right to delete your data
After closing your account, you may request deletion of specific data. Everything will be removed except information we are legally required to retain.
📤
Right to data portability
You can request an export of your personal data in a standard format (CSV/JSON).
🔕
Right to opt out of marketing
You can opt out of promotional emails or SMS at any time — through your account settings or the unsubscribe link in any email.
7

Child Protection

Casinony strictly does not serve anyone under the age of 18. Age is verified at registration, and ID may be requested if there is any doubt.

If it is found that information from a minor has been collected, that data is immediately deleted and the associated account is terminated.

For parents: If you suspect your child is using Casinony, contact our support team immediately — support@casinony.net
8

Data Retention Period

Casinony does not retain data beyond what is necessary. Retention periods vary depending on the type of information:

  • Active account: All data is retained for as long as your account remains active.
  • Financial Transactions: Retained for up to 5 years after account closure (for legal reasons).
  • Communication history: Support emails and chat records are retained for 3 years.
  • General usage data: Deleted within 1 year of account removal.
9

Technical Security Measures

Casinony uses industry-standard technology to keep your data secure:

  • All network communications are encrypted using SSL/TLS 1.3.
  • All data is stored in databases encrypted with AES-256.
  • Two-factor authentication (2FA) is available on all accounts.
  • Regular penetration testing and security audits.
  • DDoS protection is active.
  • Automatic alerts are triggered if a suspicious login is detected.

In the event of a data breach, Casinony will notify affected members within 72 hours and take immediate action.

10

Contact, Complaints & Policy Updates

For any questions or concerns about this privacy policy, reach out to the Casinony support team. We typically respond within 30 minutes.

If this policy is updated, members will be notified in advance via email and platform notifications. The effective date is always displayed at the top of the page.

Contact us: support@casinony.net — Use this address for any privacy-related requests.

Frequently Asked Questions

Casinony's VIP program has multiple tiers — from Silver up to Diamond. VIP members enjoy higher withdrawal limits (unlimited in some cases), a dedicated account manager, priority support, exclusive cashback rates, and access to exclusive tournaments. VIP Express Withdrawals are processed in as little as 5–10 minutes. For more details, visit the VIP Page View.

Minimum bet amounts vary by game type. Slots generally start from ৳1. Live Casino tables may require a minimum of ৳50–৳100. For Sports Betting, the minimum is ৳50. You can start playing at Casinony on a small budget — making it easy for newcomers to get started without taking big risks.
🔐

Your data is safe — play with complete peace of mind

Every piece of your information on Casinony is stored with the highest level of security. Register with confidence and enjoy your gaming experience.

SSL Secured Data is never sold Delete at Any Time Support in Bengali
বাংলা